Frequently Asked Questions
Find quick answers here to the most common questions about our services.
Appointments and Consultations
How can I schedule an appointment?
You can book directly through our online form, by phone, email, or in person at the clinic reception.
Do I need to bring any documents to my first appointment?
Yes, we recommend that you bring an identification document and, if applicable, previous medical records or treatment plan.
How long does a consultation last?
The duration varies depending on the type of treatment. The first assessment appointment usually lasts between 30 and 60 minutes.
Can I reschedule my appointment?
Yes, provided you let us know at least 24 hours in advance.
Payments and Terms
What payment methods are available?
We accept cash, ATM, MB Way, bank transfer, and installment payments subject to analysis.
Do you have financing plans?
Yes, we have payment plans to make it easier to access the most comprehensive treatments.
Do they accept health insurance?
We are available to check compatibility with your insurance. Contact us for more information.
Location and Contacts
Where is CEMDEI located?
We are located in Porto and Paredes. You can find a map and full contact information on the "Contact Us" page.
What are the clinic's opening hours?
Monday to Friday, from 9 am to 8 pm. Saturdays by prior appointment.
Cosmetic Treatments
Do cosmetic treatments require prior preparation?
Some treatments require specific guidance, but we will always conduct an initial assessment to advise you in the best way possible.
Is laser hair removal safe?
Yes, we use state-of-the-art technology (Alexandrite and ND:YAG), suitable for all skin types and with cooling systems for greater comfort.
Does facial harmonization make the face look artificial?
Our focus is on naturalness. Procedures are tailored to each person's anatomy for balanced and harmonious results.
Dental Treatments
What types of treatments do you offer?
We offer comprehensive solutions in dentistry, including implantology, orthodontics, periodontology, oral surgery, and pediatric dentistry.
Are the treatments painful?
We use minimally invasive techniques and local anesthesia whenever necessary, ensuring maximum patient comfort.
How long does orthodontic treatment with braces take?
It depends on the complexity of the case, but it's usually between 12 and 24 months.